September 22, 2020
TBD

Workforce Series: NH DOL Hospitality Industry Training

In partnership with the NH Department of Labor, the NHLRA will host a labor law training specific to the hospitality industry. Topics to include discussions and updates on Side Work, Tip Sharing, Tip Pooling, Tip Overtime, and Youth Labor Laws as well as generous time for Q&A.

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October 20, 2020
TBD

Workforce Series: 3 Critical Questions

On Tuesday, October 12, the NHLRA will host an open discussion to answer the most critical and frequently asked questions we receive from members. It will be an open discussion with of our guest speakers from Clark-Mortenson Insurance and Vrountas, Ayer & Chandler, P.C. The following topics will be covered: Handling Tips Policy & Overtime… Read More »

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October 28, 2020
TBD

Fundamentals Hospitality Management – Fundamentals of Management and Leadership (Class 1 of 3)

This is the first of our three session “Fundamentals of Hospitality Management” series, developed in partnership with Granite State College. Attendees will: Identify their leadership style Learn to foster creativity and boost morale Learn what effective leadership is and is not Develop a personal action plan to improve their leadership skills Granite State College and… Read More »

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November 10, 2020
TBD

Fundamentals Hospitality Management – Effective Communication (Class 2 of 3)

This is the second of our three session “Fundamentals of Hospitality Management” series, developed in partnership with Granite State College. Attendees will: Understand how to effectively communicate as a supervisor Learn to communicate with tact and diplomacy Gain techniques for giving constructive feedback without deflating morale Granite State College and the NHLRA have observed the… Read More »

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November 17, 2020
TBD

Fundamentals Hospitality Management – Confidently Handle Conflict (Class 3 of 3)

This is the final session of our “Fundamentals of Hospitality Management” series, developed in partnership with Granite State College. Attendees will: Understand how to motivate staff Avoid the problems that come with supervising your friends Learn to pro-actively manage conflict situations Build confidence in navigating difficult conversations Granite State College and the NHLRA have observed… Read More »

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